I honestly couldn't of asked for a better transaction! Randa was nothing but a pleasure to work with, quick to respond, and was willing to do every little thing to make sure I was satisfied. 100% recommendation in my book. I'll be a returning customer, no doubt!!
Thank you for the smooth transaction and doing everything you did to make it seamless for me. Your customer service was exceptional and it is really very nice to find businesses run like yours with integrity and courtesy. I will enjoy my like-new 2004 Silver Star very much.
I want to thank you guys for the positive experience on purchasing the stock trailer. You described perfectly and honesty is the only policy you can live by when selling over the Internet. Thanks again!
-Mark, Erin and Emma, Indiana
Randa, I need to take a moment to tell you how much we love this trailer. It is wonderful, I like every thing about it, all the conveniences and the special extras it has. Have shown it off to several horse people, giving you all the credit and telling them about your business.
-Judy & Garrel, Illinois
Just wanted to say Thanks! to Chris and Randa Rowland with Rowland Trailer Sales. I must say "excellent service" from both the buying and selling aspect of their dealership! First, they sold my consignment trailer within four days after consigning it! Next, Randa worked to try and find me a smaller trailer than the one I had sold. She introduced me to the new brand of trailer, Platinum Coach that she was handling. Long story short I decided on a new trailer , Randa ordered it and after it survived the Oklahoma tornado and a storm nipping at it's tires on the way to being delivered my trailer arrived in great shape and it is awesome! Thanks! Randa, Chris and Shaylen, service above and beyond the call of duty!
Randa and Chris: We just wanted to say "thank you" for making this whole trailer buying experience with Rowland Trailer Sales a good one. We made it back to Minnesota safe and sound; the 4 Star pulled like a dream. Thank you for accurately representing it--it was everything I hoped it would be. We will be staying in it this weekend in Chisholm for a NBHA jackpot!! It is so spacious inside & even smells good in there! This is a very well-built trailer; it's evident that it was also well-cared for. Down the road when we are ready to upgrade, we most certainly will be giving you a call.
Randa & Chris ..we used our new trailer this weekend and it was FABULOUS! thank you guys for finding such a great DEAL! WE LOVE IT!
-Sue & Casey, Illinois
In purchasing my very first horse trailer, I put in a lot of research. After deciding on a 4star, I now had to find a used one for sale. My search brought me to Rowland Trailers. They had the perfect trailer I was looking for.... Problem was, I live in Minnesota and they are in Illinois. Against my better judgement, I purchased the trailer sight unseen. In all my conversations with Randa she assured me the trailer was everything she stated. And it was! Randa even helped with transporting the trailer half way. Great experience dealing with Rowland Trailers. I would recommend them to anyone, especially out of state buyers.
In November of 2012, I purchased a 2005 4Star, 2H, GN, slant load trailer from Rowland's. After months of scouring the internet for a trailer, I just got tired of looking through page after page of really worn out equipment that was 2 time zones away. Upon referral, we drove up to talk to Randa, and at that time I gave her a pretty tall order of what I was looking for in a trailer. In less than 2 weeks, she had found exactly what I was looking for! Rowland Trailer Sales is a small family run business, which cuts through all the posturing and slick sales talk from bigger dealers. I really appreciated the honesty and straight forward salesmanship. I truly couldn't have asked for a more pleasant experience, and would not hesitate to buy from them again.
Randa and Rowland Trailer Sales went above and beyond to make sure myself as the consignor and the buyer of my trailer were satisfied with every detail of the transaction. Thank you so much!
We are delighted with a lovely Silver Star Trailer that we purchased in September from Rowland Trailer Sales. We were looking for an aluminum trailer, but most of those that we found were priced far too high for our budget. The price was amazing for the perfect three horse, goose neck that we purchased. It has great features, spacious, a lightweight ramp, a dressing room that we use for storing our hay and feed, etc. The horses are easy to load and unload. They love it and so do we!!!
-Ray and JoAnn, Missouri
Rowland Trailer Sales is second to none. Whether you are buying new or used, they will help you find the perfect trailer to fit your budget. Customer service and communications are top notch, providing a superior trailer buying experience. Thank you Randa for 'hooking me up' with the exact trailer that I was looking for!
We have been searching for the perfect stock combo trailer to haul our cattle and horses in. The searched ended in December 2012 at Rowland Trailer Sales! We found a 3 horse GN stock combo trailer on their page. Not only was the trailer at a great price, but also they were close to home! Rowland Trailer Sales was great with giving us information and letting us come check out and pick up the trailer at late hours due to our work schedule. They were patient and worked with us every step of the way, considering it was our first trailer purchase. It was a great experience we had with them! If we ever need to search for another trailer we will definitely start our search with them!!
-Jason and Bethany, Illinois
My name is Dale from Quebec, Canada and I would like to let EVERYBODY know that I received the best service ever regarding my trailer. Even though my primary language is French, Randa took really good care of me. I called, texted and e-mailed her millions of times to make sure that I knew exactly what I was purchasing, especially since I reside in another country. I had to rely on her words... and they were ALL TRUE. She gave me a t-shirt with my trailer and it wasn't the correct size and she even took the time to send me another one. She didn't have to do that but she took care of every detail. She sent me multiple pictures of the trailer to make sure I saw it correctly, because you have to know that I bought it without flying there. I just went by some pictures and her words. She also took care of the hitch for my trailer and used some of her contacts to make sure it would work. She is an amazing person and I'll refer everyone to her. I'm going to say only positive words about Rowland Trailer Sales forever! By the way, I shouldn't mention this, but she was always quick to respond and made sure I was satisfied. She answered text and phone even at night and during the weekends. Normal people would stop at closing time to get a rest..not her. She cares about her customers and that is the most important thing in business. She also made sure that my trailer arrived as it should after the transport (because I paid someone to go and get it). She called me to see if I was happy and that everything was as I expected. It was a pleasure to deal with Rowland Trailer Sales.
AWESOME COMPANY....best luck of luck and God bless!
-Dale, Quebec, Canada